What does my reservation include?

Modified on Wed, 19 Aug at 12:19 PM

To find out exactly which services, products, or access options are included in your purchase, please check the confirmation document that was automatically sent to you by the system.

All the detailed information can be found in one place:

  • Check your reservation PDF: Open the PDF file attached to the email you received after completing your payment (or download it from the "My Wallet" section on the ticket sales website). This document contains the complete details of your reservation, the location of your VIP area or table, the number of guests allowed, and the included extras (such as the number of bottles, soft drinks, or welcome drinks).

Do you have specific questions about brands, the space, or extras?

Please remember that Fourvenues acts solely as the technical support and reservation management software provider for venues, so we do not have information about the drinks menu or the internal logistics of each establishment.

If you have very specific questions (for example: "Which drink brands are included with the bottle?", "Can I change the type of soft drink?", or "Which exact table have we been assigned?"), we recommend **contacting the venue or the promoter (RRPP) who managed your reservation directly through their official social media channels (such as Instagram). They will be able to provide you with all the details about their service immediately.

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