My reservation has not been confirmed yet.

The confirmation time for your reservation (tables, VIP tables, or bottles) depends on the validation method configured by the venue for that specific event or session:

1. Automatic Confirmation:

Your reservation is confirmed immediately after you complete the online payment. The system will display a confirmation screen, and you will receive an email immediately with your QR code.

2. Confirmation Upon Request:

Many venues prefer to manually review and assign their VIP areas before accepting any payment. In this case, the process works as follows:

• Step 1 (Your request): You submit your reservation request through the website without making any payment at that time. Your reservation will be registered as "Pending approval".
• Step 2 (Validation): The venue organizer reviews the availability of their tables. If they approve your request, the system will automatically send you a confirmation email.
• Step 3 (Payment):The same email will contain the instructions and link to make the payment.
  • If the venue requires a deposit: You will need to pay the required percentage online through the link to secure your table.
  • If no deposit is required: The reservation will be formally confirmed and payment will be made directly at the venue on the day of the event.

 Is your reservation still "Pending"?

If you have submitted your request and have not yet received the email to make the payment, it means that the venue has not yet approved your request. If the event is coming up soon and you need to speed things up, we recommend contacting the venue or your promoter (RRPP) directly through their social media channels (such as Instagram), as they are the only ones who control the admission panel and can approve reservation requests.