Can I request a cancellation of my purchase if I made a mistake?

If you made a mistake with your purchase or are unable to attend the event, we regret to inform you that we cannot refund your tickets.

As the technical support for the management software, we are not authorized to process refunds. We recommend reaching out to the event organizers directly through their social media channels to inquire about their refund policies.

If you purchased the insurance for your ticket, you can claim it through https://refund.fourvenues.comOnly tickets with this insurance will be processed through this platform. If you didn’t purchase the guarantee, we suggest contacting the promoter directly, so they can assist with your request.